WORK

Governments build trust by doing hard things well.
We can help.

We work with state and local governments and their partners across sectors to deliver programs, services, and operations that work better for the people they serve.
Aerial black-and-white view of a city street with tall buildings, buses, and cars.
Selected work

Our impact, in a nutshell

A selection of our recent work with state and local governments and their partners across sectors.
Economic Opportunity
Economic Opportunity

Benefits cliff

Crafted innovative approaches to addressing benefits cliffs in TANF, child care assistance, and the ACA marketplace.
Health
Health

State-based exchange

Supported the launch of a new, health-based exchange. In the first year, the state lowered the average net cost of Qualified Health Plans by nearly 20%, and covered 9.4% more consumers.
Economic Opportunity
Economic Opportunity

EBT modernization

Crafted innovative approaches to addressing benefits cliffs in TANF, child care assistance, and the ACA marketplace.
Data & Technology
Data & Technology

Medicaid data automation

Developed an ambitious data automation strategy for a state Medicaid program to minimize coverage losses from work requirements.
Public Safety
Public Safety

Violence reduction

After deploying environmental interventions in high-risk locations in the City of Dallas, violent crime declined 8% while comparable non-intervention areas were flat.
A stylized blue halftone illustration of a building dome with a tall spire, set against a white background.
Economic Opportunity
Economic Opportunity

Renter's tax credit

Designed one of the most ambitious state tax credits in the country for lower- and moderate-income renters.
Shared Services
Shared Services

Workers' compensation

Partnered with a large transit agency to triage and modernize an inbound claims process. The new process saved them >$20MM in just the first year.
Pattern of evenly spaced small blue dots on a white background.
Our service

Who we work with

We work with a wide range of clients and know exactly what their challenges are and how to resolve them.
Three blue and purple layered squares stacked progressively smaller from top to bottom.

State government

We support state agencies to improve programs and services that touch millions of lives, and to transform the back-office operations that enable them.
Detailed blue halftone dot pattern of a classical government building dome with columns and a lantern.
Blue translucent 3D cube with light reflections and shading on a white background.

City and county government

We work with mayors, city councils, and local agency leaders to reimagine the critical local services that citizens experience every day.
Blue halftone city hall building with clock tower and a partially visible CD or DVD at left bottom.
Three overlapping blue circles with gradient fill from light to dark blue.

Organizations that partner with government

We help national and place-based non-profits, think tanks, and publicly-minded for-profits determine impact in partnership with the public sector.
Multiple hands stacked together symbolizing unity and teamwork.
What we do

Services delivered with excellence and care

Zero to one strategy

When you know something needs to exist but aren't sure what it should be, we help you think it through and come out with a clear direction and plan.

Design and implementation

We work with you to design the right solution and then work alongside you to build it, make sure it works, and make sure your team is well-positioned to take it over.

Tech enablement

We help organizations get real value out of AI and other emerging technologies, closing the gap between what new tools promise and how teams actually use them.

Operational transformation

When the way your organization works isn't keeping up with growing or changing needs, we help redesign processes, structures, and systems.

Capacity building

We work alongside your team to build the skills, tools, and ways of working they need to keep solving problems and continuously improving long after we're gone.
Our service

We solve complex problems across the most important public programs and services

Our work concentrates in the areas where the gap between government's potential and current performance is greatest — and where better delivery has the most direct impact on people's lives.
01
Blue hand icon holding a heart with an ECG line inside the heart.

Health

Across Medicaid, behavioral health, public health, maternal and child health, and health-related social needs, we want to help governments be impactful investors in the health of the people they serve.
02
Blue icon of a person with a cape standing confidently inside a circle with four outer dots.

Public safety

Better analytics and new technology can help make communities safer, even without more funding or more policing.
03
Three blue human icons with dotted texture inside a target-like circle on a grid background.

Economic opportunity

When people get the financial and other help they need at the right time, it can change the economic trajectories of their lives, and their children's lives, for generations.
04
Hexagon with six connected nodes arranged in a circle, centered within multiple concentric circles.

Shared services

So called "back office" functions like procurement, HR, and budget are the operational backbone of every government agency. Helping them deliver better impacts every program and service they support.
05
Blue database icon with three connection lines extending from its right side inside a circular grid.

Data and technology

New technologies can radically improve public sector service delivery, but only if agencies have the right capacity and support to make those changes a reality within the unique constraints and barriers they face.
Blue circle centered inside a larger white circle with a thin purple outline.

Have a project in mind?

We work with state and local government agencies and their many partners across sectors. Explore whether we are the right fit for what you need.
Let's talk